General information on shipping:
Shipping is carried out by the company DPD. Items that are shipped within Austria are delivered within 1-3 working days. However, delivery may take longer in exceptional cases. We do not take legal responsibility for this.
Special notes on shipping abroad:
For deliveries abroad there may be duties, taxes and fees, which are not included in the total price shown.
Shipping abroad can also take up to several weeks.
Shipping cost WITHIN AUSTRIA AND EUROPEAN UNION
Delivery WITHIN in Austria
FREE shipping for all order OVER € 75,-
€7,95 Shipping Cost for all orders UNDER €75,-
Delivery WITHIN the EUROPEAN UNION *
FREE Shipping cost for all order OVER €150,-
€24,95 Shipping cost for all orders UNDER €150,-
* Belgium, Bulgaria, Germany, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic
** CURRENTLY NOT SHIPPING TO CYPRUS OR MALTA
All other delivery locations OUTSIDE European Union*
€34,95 Shipping cost for all orders UNDER 3 kg
*Contact us for all orders over 5 kg outside European Union.
Be aware of Import or Tax Fees outside the European Union
Have you ordered something, but it doesn’t quite meet your expectations? No problem! You can return your order to us free of charge within 14 days. Send an email stating the order number to firstname.lastname@example.org.
We will then send you the return label by email. Simply print it out, stick it on and hand it in at the nearest DPD parcel shop.
As soon as the goods are back, we will credit you the invoice amount via the payment method you used (PayPal, credit card, bank transfer).
Special information on returns from abroad:
Please contact us by email for returns from abroad.
Returns are not offered by our shipping service provider for some countries such as Cyprus, Iceland or Malta. In this case, too, please contact us by email so that we can find the right solution for you.